Overview:
Maintenance & coordination of content on global platform
Roll out of content for 30 countries over a 3-year period
Coordination & liaison with various global partners
Responsibilities:
Content management (CMS)
Keeping documentation up-to-date
Organising content from different markets into clear structures & implementing correct nomenclatures
Preparing content requirements according to developed guidelines
Planning the delivery & timelines of content pieces including copy, translated copy, illustrations & voice
Working closely with the Development team to further enhance CMS functionality, input features & clarity/ease of use
Briefing content creators & working with partners to produce content
Managing processes & documentation around creating content
Quality assurance for all content pieces